Is Nicy Hotel a real-money casino?
No. Nicy Hotel is a free-to-play social casino for entertainment only. No real-money wagering takes place, and nothing on the site can be won, bought or cashed out.
Support
At the front desk
Answers to the questions guests ask most, and a direct line to a person if yours is not here.
Can I book a room?
No. Nicy Hotel is the name and the setting of a social casino, not a real hotel. There are no rooms, reservations or bookings of any kind — only the free Lamplight Relay game.
Can I buy more coins?
There is nothing to buy. If your balance runs low, press Reset balance on the machine and it returns to 5,000 free coins straight away.
Why did my balance reset?
Coins are kept only in the open page. Reloading, closing the tab or opening the game on another device starts a fresh purse of 5,000 coins.
Why is the Spin button greyed out?
Your balance is lower than the total bet for one spin. Lower the line bet with the − button, or reset your balance.
How are results decided?
Each of the fifteen visible positions is drawn at random from a weighted symbol set using your browser's secure random generator. The outcome is settled before the reels animate.
How does the wild work?
The Coach Wheel stands in for any symbol on a payline. If a line starts with a run of wheels only, it is also scored as wheels, and whichever reading pays more is used.
Do I need an account?
No. There is no registration, login or download. Open the page and play.
Who can play?
Adults aged 18 and over. If you are under 18, please do not use this site.