Privacy Policy

Last Updated: December 2025

1. Our Commitment to Your Privacy
nicyhotel.com (“we,” “us,” or “our”), located at Königsallee 92, Düsseldorf, North Rhine-Westphalia, Germany, is dedicated to protecting and respecting your personal privacy. We operate in accordance with applicable German data protection laws and general European privacy regulations. This Privacy Policy explains how we gather, process, and safeguard personal information when you interact with our venue and services.

The information we may collect can include your name, email address, telephone number, and any preferences you share in connection with reservations, events, or entertainment experiences offered at our physical venue.

2. Information We Collect
We collect certain information in order to provide a comfortable, organized, and personalized experience for our guests. The types of information we may collect include:

Contact Information: Your name, email address, and telephone number, which are used when you book events, request information, or arrange a visit to our venue.
Dining Preferences: Details about dietary restrictions, allergies, or specific menu preferences so that our culinary staff can prepare food safely and appropriately.
Event Details: Company name or organizational information when planning corporate functions, conferences, or private celebrations at our venue.
Payment Data: Information necessary to process payments or deposits related to event reservations, hospitality services, or beverage arrangements.

3. How We Collect Information
Information is collected through both our physical operations and our official digital channels. This may occur through:

Online Reservation Forms: Booking forms used for event planning, table reservations, or private venue arrangements.
In-Person Interactions: Information provided when you visit our physical location in Düsseldorf or communicate with our staff regarding an event.
Website Technologies: Standard cookies and analytical tools used to monitor website performance, maintain security, and improve the browsing experience.

4. Purpose of Using Your Information
The personal data we collect is used only for purposes related to our hospitality and venue services. This includes:

Managing and confirming your reservations or scheduled events at our venue.
Ensuring that menu selections and catering arrangements meet the dietary needs of you and your guests.
Coordinating technical requirements such as music, lighting, and entertainment services during private or corporate events.
Complying with legal obligations related to hospitality operations and responsible entertainment guidelines.

5. Disclosure of Information
We do not sell or trade your personal information. Data may only be shared in limited situations, including:

Venue Staff: Relevant employees such as event coordinators or culinary staff who require the information to properly organize your event.
Technical Service Providers: Trusted third-party platforms or technical partners that assist with booking systems, audio-visual services, or event technology.
Legal Authorities: When disclosure is required by German law or when necessary to ensure compliance with safety or regulatory obligations.

6. Data Security and Storage
Your personal data is protected through appropriate technical and organizational security measures. We use modern encryption technologies and secure systems to protect information stored digitally. As a venue-based business, we also follow strict internal procedures to safeguard any data that may be stored or processed within our physical facilities.

7. Responsible Entertainment
nicyhotel.com provides entertainment experiences that take place exclusively at our physical venue. We do not offer or support real-money online gambling services. We promote responsible entertainment practices and encourage guests to enjoy our activities in a safe and balanced manner.

8. Access and Correction of Personal Data
Under applicable data protection laws, you have the right to access the personal information we hold about you and request corrections if any details are inaccurate or incomplete. If you would like to review or update your personal information, please contact our event management team using the contact information provided below.

9. Contact Us
nicyhotel.com
Königsallee 92, Düsseldorf
North Rhine-Westphalia
Germany

Phone: +49 211 54876320
Email: privacy@nicyhotel.com

10. Contact Information
If you have any questions about this Privacy Policy or about how your personal information is collected, processed, or stored, please contact us using the details below:

Email: privacy@nicyhotel.com
Phone: +49 211 54876320

nicyhotel.com
Königsallee 92
Düsseldorf
North Rhine-Westphalia
Germany